Refund policy

Shipping Policy We process and ship orders within 2–5 business days. Shipping times vary by location. Once your order ships, you'll receive a tracking number via email. Shipping costs are calculated at checkout and are non-refundable.

Return Policy We want you to love your Cross & Country gear. If you're not fully satisfied, we accept returns within 14 days of delivery. Items must be unworn, unwashed, and in original condition with tags attached.

To initiate a return, contact us at [your email] with your order number. Once your return is received and inspected, we'll process your refund to the original payment method within 5–7 business days. Please note that original shipping costs are non-refundable.

Customized or embroidered items are final sale and cannot be returned.